AHI OS is provided by AHI Group ("AHI Group," "we," "our," or "us"). This Privacy Policy applies to AHI OS, AHI Field, and related web, mobile, messaging, support, and operational services that link to or reference this policy.

AHI OS is an operational business platform. If you access AHI OS through your employer, contractor organization, or another entity, that organization may administer your account, determine who has access to operational records, and direct how information in the service is used.

We may collect and process the following categories of information:

• account and contact information such as name, email address, phone number, role, and authentication details
• operational records such as property data, schedules, tasks, permits, notes, contacts, documents, photos, signatures, and workflow history
• device, browser, log, and session information used to secure and operate the service
• location and field activity data when features require site-presence validation, navigation, clock events, or visit tracking
• communications and support information, including emails, SMS messages, and feedback submitted through AHI OS

We use information we collect to:

• provide, operate, maintain, and secure AHI OS and AHI Field
• authenticate users and manage account access, roles, and permissions
• run property, construction, labor, field, communications, and reporting workflows
• store documents, photos, and operational evidence tied to work performed
• send transactional messages, alerts, support replies, and login codes
• monitor reliability, detect misuse, troubleshoot issues, and improve the service
• comply with legal, tax, accounting, safety, and recordkeeping obligations

We may share information:

• with service providers that help us host, secure, map, message, store, sign, or otherwise operate AHI OS on our behalf
• with your organization, team administrators, or permitted users when that sharing is part of the platform's normal operation
• to comply with law, regulation, legal process, safety concerns, or to protect the rights of AHI Group and others
• in connection with a merger, financing, sale, restructuring, or similar business transaction involving AHI Group

We do not sell personal information collected through AHI OS, and we do not use AHI OS data for third-party cross-context behavioral advertising.

AHI OS uses cookies, local storage, and similar technologies for essential session management, authentication, security, and product functionality. Some integrated services may also use similar technologies when their functionality is loaded inside AHI OS.

When field or project-management features are enabled, AHI OS may collect device location, timestamps, visit events, and property-linked photos to validate site presence, track work, and preserve operational records. If a feature requires location or camera access, your device will typically prompt you to grant or deny permission.

If you choose to receive text messages from AHI Group through AHI OS or AHI Field, we may use your mobile number to send one-time verification codes, account-security texts, and other message categories for which you separately opt in.

AHI Group maintains consent on a program-by-program basis. Consent to receive one message type, such as AHI Field verification codes, does not authorize unrelated message categories that require separate consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, transferred, rented, or sold to any third parties.

We retain information for as long as reasonably necessary to operate the service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. We use administrative, technical, and physical safeguards designed to protect information, but no method of storage or transmission is completely secure.

• You may update certain profile details inside AHI OS or through your administrator.
• You may opt out of SMS messages when the message supports that option by replying STOP, and you may request help by replying HELP.
• You may contact us to request access, correction, or deletion review where applicable by emailing info@ahigroup.org.

Some browsers offer a "Do Not Track" setting. At this time, AHI OS does not respond to browser-based Do Not Track signals.

AHI OS is intended for business and operational use and is not directed to children under 13.

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the "Last updated" date above.

Questions about this Privacy Policy can be sent to info@ahigroup.org or mailed through the contact channels published at www.ahigroup.org.